The London Clinic - Melody D. London, Ph.D. PSY 16200

 
 
 
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Policies

Free Telephone Consultation

Dr. London is happy to provide a free 30 minute telephone consultation to potential clients.

Practice Philosophy

Dr. London recognizes the need for a collaborative therapeutic relationship. You and Dr. London will decide together on the goals for therapy. This will ensure that you are an active part of the therapeutic process. Goals will be revisited throughout the therapy as they may change over time. Dr. London takes an active role in therapy by both actively listening to your concerns and by teaching new skills. A sense of humor is also appropriately introduced in the sessions to help with the hardest of times.

Fees

Fees are collected in full at the time of service unless Dr. London has agreed to bill your insurance.

Fees vary depending on the service and are always calculated to be reasonable as compared to other professionals in the bay area.

Using Insurance

Dr. London has contracts with several insurance companies including Blue Shield, United Healthcare, Managed Health Network, and PacifiCare. With these insurance companies you will only be responsible for your co-pays.

Other insurances can be used if they are PPO plans, but you must be aware of

your coverage for psychotherapy
your coverage for an out-of-network provider
the amount of your deductible
the number of visits allowed per calendar year
any limitation on the amount the policy will pay per session

Cancellation Policy

Appointments need to be rescheduled and cancelled at times. Please call as soon as possible. Dr. London has a 48-hour cancellation policy, which means that if an appointment is not rescheduled or cancelled 48 hours before the appointment, the appointment will be charged to your account. Please note that most insurance companies do not contribute to missed appointments so you will be charged for the entire session not just your co-pay.